6 September, 2016

Technology at the service of health

First steps to digital health have showed a world of possibilities and opportunities as regards improvement of health services.

The Argentine government has recently sent to the Senate the bill to create the National Agency for Health Technologies Assessment, an agency that will examine health technologies and the relevance of its intervention to promote health, prevention, diagnosis, treatment and/ or rehabilitation and long term care of patients. This is not an isolated measure or a random event: it is within the global context of a change in the health model paradigm, in which technology is at the service of patients in a new and important manner.

As from the experience in this vertical, at Flux IT, we identify an essential insight: health institutions today are willing to digitalize their processes in order to optimize the quality of services rendered in a world that is increasingly more technological.

Digitalization and enhancement of an internal process have a positive effect on other processes of the health system so that each enhancement has an effect on a broader operational ecosystem regardless of the specific problem that was aimed to be solved.

Digital health makes physicians activities easier and gives more confidence to patients by giving innovative responses to ongoing problems and new challenges of the sector.

 

Collaborative as added value

The health sector is different from others as it has a collaborative and caring culture. Thus, health institutions are more focused on integration rather than differentiation. In this field, both public and private sectors work in a subsidiary manner in favour of patients.

This cooperative spirit, together with the similarity of processes and operations that are common to all health centers allows to pursue productification. That is, to create standard products that are customizable for each client. These productificated solutions allow to, among other things, offer more competitive prices, considering scarce budget that hospital areas have.

On the other hand, health institutions share a common feature: the need to improve and optimize processes by means of technology faces small system areas and limited budget. However, there is also an increasing international pressure regarding standards and certifications of the sector.

In this sense, this trend shows the way and focuses on a unified clinical record and the adoption of HLT standards for integration. This is not a language in itself, but a set of standards that set the manner in which e- information is shared among unconnected health systems, thus favoring interoperability.

Design focused on Users is another key pillar of technological implementation in the health sector, considering that these are very sensitive contexts which mix multiple actors and scenarios. Technology, as part of daily life of people, has changed the relation between physicians and patients, placing the latter as protagonists of their own health towards a medicine model that is preventive, predictive, participatory and customized.

Considering these difficulties, at Flux IT we support each health project working on the design of friendly interfaces as from Design Thinking methodologies, DCU and agile development in multidisciplinary work teams.

A health information technological solution is successful when it understands clinical processes and basic flows as well as the particular needs of each institution with the idea that final benefits will turn into a better quality of services.

This challenge is huge and it is not enough to think about isolated changes: there is an urgent need to take health innovation as a real change of paradigm, based on innovative technological solutions. At Flux IT, we aim to support medical institutions in their way to innovation as from the know-how acquired from the experience with different clients.

Moreover, each project is carried out with the additional fact that we know that our efforts collaborate to improve life quality of people. At Flux IT, we understand that technological companies and health organizations can work hand in hand for the benefit of patients and the optimization of health services.